Privacy Policy
Last Updated: January 9, 2026
1. Introduction
Welcome to PilkhuwaSmart ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Create product listings or deals
- Make bookings or contact sellers
- Update your profile
- Contact us for support
This information may include:
- Name and contact information (email, phone number)
- Company/business information
- Profile picture
- Address and location details
- Payment information (processed securely by third-party payment providers)
2.2 Automatically Collected Information
When you use our services, we automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Usage data (pages viewed, time spent, clicks)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Process your transactions and bookings
- Send you notifications about your account and transactions
- Improve and personalize your experience
- Analyze usage patterns and optimize our platform
- Detect and prevent fraud and security threats
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Other Users
Your profile information, products, and deals are visible to other users of the platform. You control what information is displayed in your public profile.
4.2 With Service Providers
We share information with third-party service providers who help us operate our platform, including:
- Payment processors
- Cloud hosting providers
- Email service providers
- Analytics providers
4.3 For Legal Reasons
We may disclose your information if required by law or in response to valid legal requests.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Cookies: Control cookie preferences through your browser settings
To exercise these rights, please contact us at privacy@pilkhuwasmart.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged in
- Analyze how you use our platform
- Show you relevant advertisements
You can control cookies through your browser settings, but disabling cookies may affect functionality.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.
9. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: